Last updated: August 2026

These Terms of Service ("Terms") govern your use of the Tiffah Travels website and our recruitment services. By using our website or submitting an application, contact message, or partnership request, you agree to these Terms.

1. About Our Services

Tiffah Travels is a Kenya-based recruitment agency that connects trained Kenyan domestic workers — including housemaids, nannies, house cooks, elderly caregivers, and home drivers — with households, agencies, and Tadbeer centres in the United Arab Emirates, Qatar, and Oman.

2. Eligibility to Apply

Our recruitment services are open to individuals aged 18 to 45 who meet the requirements described on our Apply page. By submitting an application, you confirm that the information you provide, including your age, is accurate and truthful.

3. Accuracy of Information

You are responsible for ensuring that any information, documents, or files you submit through our website — including your CV, passport copy, and personal details — are accurate, current, and belong to you. Providing false or misleading information may result in your application being rejected or withdrawn at any stage of the process.

4. No Guarantee of Placement

Submitting an application does not guarantee employment, placement, or an offer of work. All applications are subject to review, assessment, and matching against available opportunities and employer requirements. Tiffah Travels reserves the right to decline any application at its discretion.

5. Fees

We follow ethical recruitment standards. Where any fees apply to a placement, these will be disclosed and discussed with you directly and transparently before you are asked to commit to anything. Please contact us for details specific to your situation.

6. Partnership Requests

Submitting a partnership request through our Partnerships page is an expression of interest only and does not constitute a binding agreement between your organization and Tiffah Travels. Any formal partnership, supply agreement, or placement arrangement will be governed by a separate written agreement between the parties.

7. Acceptable Use

When using our website, you agree not to:

  • Submit false, misleading, or fraudulent information
  • Impersonate another person or misrepresent your affiliation with any agency or company
  • Use our forms or website to send unsolicited or unlawful content
  • Attempt to interfere with or disrupt the security or functioning of our website

8. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Tiffah Travels or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content for commercial purposes without our written permission.

9. Third-Party Links & Services

Our website may link to or use third-party services, such as WhatsApp, for communication purposes. We are not responsible for the content, policies, or practices of any third-party service you choose to use.

10. Limitation of Liability

To the fullest extent permitted by law, Tiffah Travels shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services, including any delay, denial, or outcome related to a job application, placement, or partnership request.

11. Governing Law

These Terms are governed by the laws of the Republic of Kenya. Any disputes arising from these Terms or your use of our services shall be subject to the jurisdiction of the courts of Kenya.

12. Changes to These Terms

We may update these Terms from time to time. The "last updated" date at the top of this page reflects the most recent revision. Continued use of our website after changes are posted constitutes acceptance of the updated Terms.

13. Contact Us

If you have questions about these Terms, please contact us:

A Note on This Page

These Terms of Service are provided for general informational purposes based on how our website and services currently operate. They are not a substitute for legal advice. We recommend having them reviewed by a qualified legal professional familiar with recruitment and employment law in Kenya and the countries we operate in, before relying on them as binding terms.